KPM Homeopathy — ERPNext CRM for Homeopathic Practice
The Client
KPM Homeopathy is a homeopathic practice focused on patient care and long-term treatment plans. They needed a simple CRM to manage patient relationships, track appointments, and follow up on treatment progress — without the complexity of a full ERP system.
The Problem
Patient records were maintained in notebooks and Excel sheets. Appointment scheduling was done over phone calls with no reminders. Follow-ups were missed, patient history was hard to retrieve, and there was no way to track how patients progressed through treatment plans.
What We Built
A basic ERPNext CRM setup tailored for a homeopathic practice — patient management, appointment scheduling, follow-up tracking, and treatment history — all in one clean, easy-to-use system.
Patient Management
Centralized patient database with contact details, medical history, treatment plans, and visit history — searchable and always accessible.
Appointment Scheduling
Book, reschedule, and cancel appointments with automated reminders sent to patients before their visit.
Follow-Up Tracking
Automated follow-up reminders for patients who haven't visited — ensure no patient is lost to inactivity.
Treatment History
Complete treatment timeline for each patient — prescriptions, notes, and progress visible during every consultation.
Patient Analytics
Track new vs. returning patients, appointment no-show rates, and follow-up conversion metrics.
Communication Logs
Log every call, message, and interaction with patients — full communication history at your fingertips.
The Outcome
Zero Missed Follow-Ups
Automated reminders ensure every patient gets a follow-up call at the right time.
30% Fewer No-Shows
Appointment reminders reduced missed visits significantly.
Instant Patient History
Doctors see complete treatment history in seconds — no more flipping through notebooks.
"We used to lose patients because nobody remembered to call them back. Now the system reminds us — and we can see their full treatment history during every visit. It's made our practice so much more professional."
— Dr. KPM, Homeopathic Practice
Running a Homeopathic Practice?
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